The 19-year-old disagreed with the bias towards elderly and disabled motorists and worked to automate the often “formulaic nature” by which these tickets could be disputed, saving both the government and citizens a lot of money and time. The website has successfully overturned more than 375,000 tickets, saving UK and US motorists more than £7m.
Mr Browder promises to expand his virtual aide even further by legal counsel on speeding tickets, car insurance, landlord disputes, and even harassment in the workplace in hopes of helping people protect their rights at no extra cost. Drawing inspiration from his own personal experiences, Mr Browder wishes to stop the exploitation of tenants by their landlords.
He stresses he is not a lawyer but simply someone who enjoys “building exciting products and training them”. With the help of volunteer lawyers and advisors, he created region specific bots that deal with state laws in the US. Just like Google, DoNotPay will understand natural language and direct the user to its chat bot in order to help solve the legal issue they are facing.
The website is able to draft casual or official letters, fill forms, file complaints as well as offer legal advice. Currently, there’s a limitation preventing DoNotPay from helping with issues that pertain to more than one document, which is something Browder hopes to tackle next, allowing his Robot Lawyer to undertake more complicated tasks.
Robot Lawyer has launched 1,000 new bots to continue helping people and is now available in all 50 states of the US. The website shows how incredibly easy it is to use, closely resembling a search engine instead of a database with only a search bar for you to explain what you need help with. Mr Browder says his end goal is to “make the law free” by automating “whole processes like marriage, divorce, and even bankruptcy.”